Frequently Asked Questions

How big are the moonwalks?

The moonwalk units range in size from 15’x15′ up to 20’x20′. The heights vary depending on the design you choose.

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How many children can fit in a moonwalk?

Generally speaking, between 6 and 12 kids at one time. This really depends on the size of the children.

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How much does it cost?

Pricing fluctuates seasonally and is based on a number of factors. For current pricing and availability please call the office at 685-8600

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Are the moonwalks clean?

Yes. All Big Sky Party Rentals units are thoroughly cleaned between each use. We are committed to making sure that your children have a clean, healthy, and safe environment in which to play. In addition to cleaning, we also safety check and troubleshoot all equipment before it goes out to another client. This way, you are always guaranteed a unit that is safe, clean and in good working order.

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It’s pretty hot outside. Does it get hot inside the inflatables?

Actually, it stays very comfortable inside the equipment. The moonwalks lose air with every bounce (that is what makes them bouncy – the loss and refilling of air!) so it always feels breezy and cool inside. The flooring can sometimes heat up from direct sunlight, so shade is preferred if available. Children can also jump with their socks on if needed.
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What if it rains?

Big Sky Party Rentals will not rent units in high winds that will be dangerous for your children and guests. We will leave it up to you, the customer, as to whether you decide to proceed with your planned rental in the event of rain. Once the unit is set up and in place we do not offer refunds.

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Can you set up indoors?

Yes. We can set up moonwalks in gymnasiums, halls, churches, or any other area that can accommodate the height (aver. 16 feet) of the moonwalks.

The giant slide can only be set up if the area can accommodate the height and delivery by truck.

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How can I place a reservation?

Call us at 316-685-8600 or email us at office@bigskywichita.com

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What are the appropriate ages for bouncing?

Ages 2 on up! We have numerous units that are perfect for adult get-togethers!

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Do you deliver to my area?

We deliver all around Wichita, KS and down to Stillwater, OK. Call or e-mail us to find out if you are in a delivery area. NOTE: Certain areas require an additional trip fee.

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Do you set up in parks?

Yes. Please review the requirements for park parties.

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How much room do I need?

For the standard 15’x15′ units, you’ll need an area roughly 17’x17′. Since the units vary in size, please check the detail page for the size of your unit and add at least 1 foot around the perimeter. Also, if you’re not sure what size your yard is, you can measure it or “walk it off” heel to toe in a man’s shoe (it’ll be about 1 foot per step) to approximate. If you can imagine two parked cars side by side in your set up area, most likely we can fit the unit of your choice in that area. Also, most 2 car driveways can accommodate most units. Don’t forget your vertical clearance! You’ll need an area free of low wires, about 16-17 feet high.

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How much room do you need to bring the moonwalk in?

A standard walk through gate is fine. We bring the unit rolled up and wheel it in on a standard hand truck (dolly). If a person can comfortably walk through, we can fit the moonwalk through too!

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Can you set up on my driveway?

Yes. We prefer to set up in a lawn or grassy area if possible because it is easier to secure the unit but we can set up in a parking lot, driveway, or other hard surface.

If you have a 2 car width driveway, most likely our bouncer will fit. A slight slope is not a problem. Typically, we like to see the entrance of the unit at the top of any slope.

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My yard slopes a bit- will that be OK?

Yes. A slight slope is not a problem. Typically, we will place the entrance of the unit at the top of any slope.

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Does it need electricity? How much does it use?

Yes. We will bring a 50 or 100 foot extension cord with us, so you’ll need an outlet near the set up area. The blower runs continuously and uses approximately 14 cents of electricity per hour. Your blow dryer uses more than that! NOTE: All blowers and wiring are safety checked before delivery.

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What time do you deliver and pickup the bouncer?

Rental periods vary. The typical range of rental time is 3 hours to all day (7 or 8 hours). You decide on the specific time you want the bouncer set up by and we’ll have the equipment set up between 30 minutes and 2 hours before that start time. Also, you do not pay for our set up time, all rental periods are jumping time only! Pick up is based on when your event is over. If you have special requirements for an exact setup or pick up time, (for example, your event is in a location that you have rented for a specific amount of time) let us know.

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What are your hours of operation?

Our office is open from 9am to 5pm weekdays. Our customer support lines are open continually on the weekends. If you happen to get voicemail at any time, please leave your name and number and we will get back to you as soon as possible. Our curfews for picking up are generally 9pm during daylight savings and 7pm otherwise.

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How far in advance do I need to order?

We suggest 3-5 weeks before your scheduled party date. However, we generally have inventory available for last minute bookings, if you are not too picky about style preference. All units are booked on a first come first served basis.

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Can I keep the moonwalk over night?

Yes. The moonwalk must be set up in a backyard or area that is fenced and locked up. The fence must be at least 4 feet tall. There is an additional charge for this service. Big Sky Party Rentals reserves the right to deny any event of this service. Big Sky Party Rentals also reserves the right to cancel the over night portion of any event at any time if we have reason to believe that our property is at risk of injury or theft.

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Is it cheaper if we pickup the moonwalk ourselves?

No. In fact, Big Sky Party Rentals does not allow for this. All of our drivers are trained as professional installers and are certified by Big Sky Party Rentals to be the exclusive installer of our equipment. Where the safety of your children is concerned, it is always best to leave it up to the professionals.

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